Mobile Workforce Management
Knight IT’s Mobile Workforce Management
More than just an app, our mobile workforce management platform is configured to your business and workforce needs. We take a modular approach to your requirements, through our Software-as-a-Service model that delivers efficiencies and ensures affordability. Empower your users, boost their productivity, enforce compliance, and drive performance with consistent processes customised to your needs.
With real-time data & alerting, our platform will move your business towards managing by exception through operational processes. Layer this intelligence into your job schedules and dynamic reporting to save you time and provide key insights for internal or external utilisation on customised dashboards.
Empower your workforce
- Dynamic workflow
- Dynamic Scheduling & Job sheets
- Real-Time Alerting
- Time & Attendance
- Proof-of-work
- Real-Time Reporting
- Live Job Planner
- IoT Integrated platform
- Open API for easy Integration
260,000
Sites trust our platform globally
68,000,000
Jobs completed on our platform
25,000,000
Job Flows completed on our platform
Knight IT work with businesses to actively win new tenders and increase profitability with their current clients through implementation of our Mobile Workforce Management platform
Download our free guide to Mobile Workforce Management
Don’t just take our word for it
Knight IT removed paperwork and double data entry from our field teams, enabling them to almost double the number of calls they could attend in a day. The biggest improvement was being able to provide our clients access to real-time dashboards, eliminating the need to generate monthly reports
We had wanted to utilise IoT technology for a while. Knight IT enabled us to centralise our data collection from sensors and field teams and dynamically schedule jobs before anyone noticed an issue. This streamlined our job scheduling so that we only attended sites that required attention rather than checking all sites daily
Knight IT’s real-time data collection and reporting platform is key to monitoring performance. The dashboards that are provided make it easy to analyse internally and demonstrates to our clients that we are committed to delivering exceptional service as they can see our performance in real-time too
The freedom that comes with Knight IT’s configurable platform works in our favour as a business that is constantly evolving. We often make changes to our workflows and processes which are completed quickly and included within the service subscription cost
Sometimes referred to as field service management, Mobile workforce management allows a business to monitor, mobilise and collaborate with teams and employees who predominantly are in field-based or remote positions.
Mobile workforce management platform acts as the link for the day-to-day running of business between a mobile workforce, office staff and customers. The platform enables businesses to automate their processes and empower users, boosting their efficiency. Easily accessible through a mobile app, a well-performing mobile workforce management platform provides automated jobs & flows, Reporting & alerts dashboards, maps & graphs. Leading platforms are now offering Internet of things (IoT) & Time & Attendance as part of their service.
A configured platform can increase your workforce’s productivity, manual reporting tasks that can often be time-consuming can be automated and simplified with a mobile workforce management platform that removes the data input phase of a process.
A mobile workforce management platform that optimises data collection can provide strong visibility of a business which can be presented in customisable dashboards internally and externally to clients to add value to your service.
Mobile workforce management platforms should not be chosen on the cost of the platform itself but should instead be assessed through the return of investment it can provide to a company over some time. The two key variables that are often measured as part of this ROI is time and money saved. A variable for mobile workforce management that many companies benefit from is how the platform can often boost profitability in existing customer contracts as well as actively winning tenders through the features of the platform.