Mobile Workforce Management

Mobile Workforce Management

A highly configurable service management platform that drives efficiency, agility and performance through your workforce

Knight IT’s Mobile Workforce management platform allowed us to achieve more in the first 90 days than we had in the previous three years. Since implementation we have been able to innovate further, using them as the building blocks we have secured £2.5million worth of new business in the last six months

Dylan Operations Director – Leading Facilities Management Business

Knight IT’s configurable platform has allowed us to centralise data collection from our IoT sensors and transfer it into a consistent format. Since implementing we can analyse our data to create real-time dashboards for our clients and provide actionable insights that have driven cost-efficiencies. We achieved our ROI within month 3 of implementation

Managing Director – Leading Facilities Management Company

Knight IT’s Mobile Workforce Management

More than just an app, our mobile workforce management platform is configured to your business and workforce needs. We take a modular approach to your requirements, through our Software-as-a-Service model that delivers efficiencies and ensures affordability. Empower your users, boost their productivity, enforce compliance, and drive performance with consistent processes customised to your needs.

With real-time data & alerting, our platform will move your business towards managing by exception through operational processes. Layer this intelligence into your job schedules and dynamic reporting to save you time and provide key insights for internal or external utilisation on customised dashboards.

Empower your workforce

  • Dynamic workflow
  • Dynamic Scheduling & Job sheets
  • Real-Time Alerting
  • Time & Attendance
  • Proof-of-work
  • Real-Time Reporting
  • Live Job Planner
  • IoT Integrated platform
  • Open API for easy Integration

Mobile Workforce Management Benefits

Configurable

Tailor the platform to work for your business, simplify your processes and boost employee performance.

Automate reports

Instantly generate Reports that are updated in real-time as job flows and IoT data is completed and collected.  

True Agility

Set up, deploy and integrate a configured platform, specifically designed for your business within 30 days.

Cost-Efficient

Based on a monthly SaaS subscription model we include unlimited flow and form creation & amendments within the service.

Secure

Hosted in Azure, our platform is trusted and used in over 260,000 sites including The Metro, Compass Group and more.

Dashboards

Deploy a suite of effective, easy to use dynamic dashboards that are customised to your requirements

260,000

Sites trust our platform globally

68,000,000

Jobs completed on our platform

25,000,000

Job Flows completed on our platform

Knight IT work with businesses to actively win new tenders and increase profitability with their current clients through implementation of our Mobile Workforce Management platform
Download our free guide to Mobile Workforce Management 

Don’t just take our word for it

Knight IT removed paperwork and double data entry from our field teams, enabling them to almost double the number of calls they could attend in a day. The biggest improvement was being able to provide our clients access to real-time dashboards, eliminating the need to generate monthly reports.

We had wanted to utilise IoT technology for a while. Knight IT enabled us to centralise our data collection from sensors and field teams and dynamically schedule jobs before anyone noticed an issue. It allowed us to streamline our job scheduling so that we only attended sites that required attention rather than checking all of them daily

The freedom that comes with Knight IT’s configurable platform works in our favour as a business that is constantly evolving. We often make changes to our workflows and processes which are completed quickly and included within the service cost

Partnering with Knight IT really encouraged our company to be confident with innovation. Using their platform as the building blocks to enable us to be ahead of the curve with our services has made us more appealing to our clients. The introduction to IoT into our workflows has significantly modernised our processes

Knight IT’s real-time data collection and reporting platform is key to monitoring performance. The dashboards that are provided make it easy to analyse internally and demonstrates to our clients that we are committed to delivering exceptional service as they can see our performance in real-time too

Sometimes referred to as field service management, Mobile workforce management allows a business to monitor, mobilise and collaborate with teams and employees who predominantly are in field-based or remote positions.

Mobile workforce management platform acts as the link for the day-to-day running of business between a mobile workforce, office staff and customers. The platform enables businesses to automate their processes and empower users, boosting their efficiency. Easily accessible through a mobile app, a well-performing mobile workforce management platform provides automated jobs & flows, Reporting & alerts dashboards, maps & graphs. Leading platforms are now offering Internet of things (IoT) & Time & Attendance as part of their service.

A configured platform can increase your workforce’s productivity, manual reporting tasks that can often be time-consuming can be automated and simplified with a mobile workforce management platform that removes the data input phase of a process.

A mobile workforce management platform that optimises data collection can provide strong visibility of a business which can be presented in customisable dashboards internally and externally to clients to add value to your service.

Mobile workforce management platforms should not be chosen on the cost of the platform itself but should instead be assessed through the return of investment it can provide to a company over some time. The two key variables that are often measured as part of this ROI is time and money saved. A variable for mobile workforce management that many companies benefit from is how the platform can often boost profitability in existing customer contracts as well as actively winning tenders through the features of the platform.